The agreement between you and Harthena when you use our service.
In plain English: These terms set out how you can use Harthena, what we charge, and what we're each responsible for. They're written to be fair and readable. If anything is unclear, please contact us at legal@harthena.com.
These Terms of Service ("Terms") govern your use of the Harthena application and website (collectively, "the Service"). By registering an account or using the Service, you agree to be bound by these Terms.
If you are a consumer (an individual acting outside any trade, business, or profession), nothing in these Terms affects your statutory rights under UK consumer protection law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
These Terms are available in English only. Please read them carefully before using the Service.
Harthena is operated by Family Digital Solutions Ltd (Companies House: 17223355). Our registered address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM. You can contact us at:
Harthena is a family assistant application that helps families manage allowances, chores, goals, shopping, meal planning, and family calendars. It is designed for use by parents and children together, with parents maintaining oversight and control.
Harthena is not a financial service. All monetary values displayed within the app (pocket money, savings balances, spending records) are informational only. They are set and controlled by parents. Harthena does not hold, transfer, or process real money on behalf of any user. Harthena is not authorised or regulated by the Financial Conduct Authority (FCA).
We provide the Service on an "as is" and "as available" basis. We aim for high availability but do not guarantee uninterrupted access and do not provide a formal service level agreement (SLA) for free or paid accounts.
To use Harthena, an adult (parent or guardian, aged 18 or over) must register a family account. By registering, you confirm that:
You are responsible for all activity that occurs under your family account. We reserve the right to suspend or terminate accounts where we reasonably believe registration details are false or where the account is being misused.
Children do not register directly. Parent accounts are used to create child profiles. By adding a child to your account, you confirm you are that child's parent or legal guardian and you consent on their behalf to the data processing described in our Privacy Policy. You are responsible for ensuring your child uses the Service appropriately.
Harthena offers a free plan with no time limit. The free plan includes: pocket money and savings tracking, savings goals, wishlist, shopping requests, up to 5 recurring chores, 1 child and 1 parent. No payment details are required for the free plan.
The Family plan is a paid subscription providing access to the full feature set, including meal planning, recipe search, photo import, family calendar, iCal sync, Parent Command Centre, push notifications, up to 4 children, 2 parents, unlimited chores, and 200 recipe API calls per month.
The current subscription price is displayed on our pricing page and at the point of checkout. Prices are inclusive of any applicable VAT.
We offer a 14-day free trial of the Family plan. The free plan is available indefinitely without any payment details. To start a 14-day trial of the Family plan, a valid payment method (credit or debit card) is required; you will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will begin automatically and your payment method will be charged. We will notify you by email before your trial expires.
Subscription payments are processed by Stripe Technology Europe Limited. When you subscribe, you will be redirected to Stripe's secure checkout page to enter your payment details. Harthena never receives or stores your card number, CVV, or bank details.
Subscriptions renew automatically at the end of each billing period (monthly or annual, as selected) unless cancelled. You will receive an email receipt for each successful payment.
If a payment fails, we will notify you by email and provide a grace period to update your payment method. If payment is not received within the grace period, your account will be downgraded to the Free plan. Your data will be retained.
Prices are shown in the currency applicable to your region. We reserve the right to change subscription prices with at least 30 days' notice by email before any price change takes effect for existing subscribers.
The Family plan includes up to 200 recipe API calls per month. This limit exists to ensure fair use of the underlying third-party API. If you approach this limit, we will notify you. This limit applies per family account per calendar month and resets on the first day of each month.
As a consumer, you have a statutory right to cancel any subscription purchase within 14 calendar days of the date of purchase (the "cooling-off period") under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Important: If you request that we begin providing the digital service before the 14-day cooling-off period expires, and you consent to this, you acknowledge that you will lose your right to cancel once the service has been fully performed. By beginning your subscription and accessing the paid service, you expressly consent to early commencement of the service. For new subscriptions that include a 30-day free trial, the paid service does not begin until the trial period ends; your cooling-off rights apply from the date the first payment is charged.
To exercise your right to cancel within the cooling-off period, contact us at legal@harthena.com or via the cancellation function in the app. If you cancel within the cooling-off period before the paid service begins (i.e., during a free trial), we will provide a full refund. If cancellation is after the service has begun, we will provide a pro-rata refund for any unused complete billing days remaining.
After the 14-day cooling-off period, you may cancel your subscription at any time via Settings in the app. Cancellation takes effect at the end of your current billing period. You will retain access to the Family plan until the end of the period you have paid for. No refunds are provided for the remainder of the current billing period after the cooling-off period has passed, except where required by law or as stated in Section 13 (our termination).
You agree to use Harthena only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
Parents and guardians are responsible for supervising their children's use of Harthena and ensuring it is appropriate for their child's age and maturity. Harthena is designed to be a positive, family-collaborative tool; parents are responsible for setting values and amounts that are appropriate for their family.
Because all monetary values are informational only and set by parents, any disputes or concerns about allowance amounts, chore rewards, or spending records are matters between family members, not a service-level complaint against Harthena.
We comply with the UK ICO's Age Appropriate Design Code (Children's Code). See our Privacy Policy for details of how children's data is handled.
You may submit content to the Service such as family names, chore descriptions, goal names, shopping items, meal plans, and recipe images. You retain ownership of all content you submit. By submitting content, you grant us a limited, non-exclusive licence to store and process that content solely for the purpose of providing the Service to you.
You are responsible for ensuring that any content you submit (including recipe images) does not infringe any third-party copyright, privacy, or other rights.
We do not claim ownership of your family's data and will not use it for any purpose other than operating the Service as described in our Privacy Policy.
The Harthena name, logo, app design, code, and all other content we create are owned by or licensed to Harthena and protected by copyright and other intellectual property laws. Nothing in these Terms grants you any right to use our intellectual property other than to use the Service for its intended purpose.
To the maximum extent permitted by law, the Service is provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the Service will be error-free, uninterrupted, secure, or free from bugs or viruses. Any reliance you place on the Service is at your sole risk.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable UK law.
To the maximum extent permitted by law, our total liability to you in connection with the Service shall not exceed the greater of: (a) the total subscription fees you have paid to us in the 12 months immediately preceding the event giving rise to the liability; or (b) £100.
We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profit, or business interruption, even if we have been advised of the possibility of such damages.
As stated above, nothing in these Terms limits liability that cannot be excluded under UK law.
The Service integrates with third-party services including Stripe (payments), Resend (email), Railway (hosting), Cloudflare R2 (meal image storage), Spoonacular (recipes), Anthropic Claude (photo import), and ScreenshotOne (recipe page rendering). We are not responsible for the availability, accuracy, or practices of these third parties. Their use is subject to their own terms and privacy policies.
Links to third-party services or websites are provided for convenience. We do not endorse and are not responsible for the content of those services.
We may update, modify, or discontinue features of the Service at any time. We will give reasonable notice of significant changes by email or in-app notification.
We may update these Terms from time to time. Material changes will be notified to you by email at least 30 days before they take effect. Your continued use of the Service after the effective date of any change constitutes acceptance of the new Terms. If you do not accept the new Terms, you should cancel your subscription and stop using the Service before the changes take effect.
You may close your account and stop using the Service at any time. To permanently delete your account and all associated data, use the data erasure function in Settings or contact us at privacy@harthena.com. Cancelling your subscription does not automatically delete your account or data; you must separately request erasure.
We may suspend or terminate your account immediately if we reasonably believe you have breached these Terms or are using the Service fraudulently or in a way that harms other users. Where possible, we will give you notice and an opportunity to resolve the issue before taking action.
If we terminate your account for breach, we are not obliged to provide a refund. If we terminate your account for reasons other than your breach (e.g., we close the Service), we will provide a pro-rata refund of any prepaid subscription fees for the unused period.
On termination of your account, your right to use the Service ceases. We will retain and then delete your personal data in accordance with our Privacy Policy. Sections 10, 11, 12, 13, 17, and 18 survive termination of these Terms.
These Terms are governed by and construed in accordance with the law of England and Wales. If you are a consumer resident in Scotland, Northern Ireland, or an EU member state, you also have the benefit of any mandatory provisions of the law of the country in which you are resident.
Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to your right as a consumer to bring proceedings in the courts of your country of residence.
Entire agreement: These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Harthena regarding the Service and supersede all prior agreements.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.
Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations (e.g., as part of a business sale) provided this does not materially prejudice your rights.
For questions about these Terms, please contact:
Note: These Terms have been prepared to comply with English and Welsh law, including the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the Electronic Commerce (EC Directive) Regulations 2002. They reflect Harthena's service as of the effective date above. We recommend seeking independent legal advice if you have specific questions.